Privacy Policy

1. Introduction

Northway Homes Limited (“we,” “us,” “our”) is committed to protecting the privacy of our website users. This policy sets out how we collect, use, disclose, and manage your personal information in accordance with New Zealand’s Privacy Act 2020.

2. Scope & Applicability

This policy applies to all personal information you provide through our website [northwayhomes.co.nz] and applies to activities by residents of New Zealand.

3. What Personal Information We Collect

Directly from you (e.g., when you make a booking, send us an inquiry): name, email address, phone number, enquiry details.
Cookies and analytics tools: technical and usage data (e.g. IP address, browser type, page interactions) to improve site functionality.

4. Purpose of Collection

Your personal information helps us:

with customer inquiries
Provide a smooth user experience on our site
Analyse site usage to improve our services

We do not collect information beyond what is necessary and lawful

5. Cookies & Tracking Technologies

We use technologies like cookies, pixels, and scripts for:

Functional purposes (e.g., session handling, user preferences)
Analytics (e.g., Google Analytics) to understand usage
Marketing/third-party integrations (e.g., social media embeds, maps)

Users can manage cookie settings or opt-out via browser preferences, though some site features may be limited.

6. Information Sharing & Disclosure

We may disclose your personal information:

When required by law (e.g., court order or public safety concerns)
In the event of a corporate restructure or sale (with safeguards)
Cross-border data transfer will only occur if we ensure comparable privacy protections, or with your explicit consent.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

Access your personal information (within 20 working days of request)
Request correction if it’s inaccurate
Request deletion where it’s no longer necessary or accurate

To initiate a request, please contact:

Northway Homes
170 Rongomai Road, Rd 1, Rotorua, 3077
Email: [email protected].nz
Phone: 02102426672

8. Retention of Your Information

We retain personal data only for as long as needed for its purposes, then securely delete or anonymise it in compliance with Principle 9 of the Privacy Act

9. Security Measures

We maintain reasonable technical and organisational safeguards to protect your data from unauthorised access, loss, or misuse. Only authorised personnel have access to personal information.

10. Third-Party Websites

Our site may link to external websites (e.g., social media platforms, related businesses). They have their own privacy practices, which we cannot control. You should review their policies before submitting personal data

12. Updates to This Policy

We may update this policy periodically. The “Last Updated” date will reflect changes. We encourage users to review the page regularly.

13. Complaints

If you believe we have not met our privacy obligations, please contact us at the details above. You may also lodge a complaint with the Office of the Privacy Commissioner.